Terms of Service

Sons of Thunder LLC
Last updated: September 21, 2026

By using this website to book a service, you agree to these Terms of Service. If you do not agree, please refrain from booking.

1. Booking Confirmation

Submitting a service request form does not guarantee a confirmed booking. We'll contact you by phone, email, or text to confirm your date and time.

2. SMS/Text Messaging Communications

By providing your phone number and opting in (by calling 573-286-4333), you agree to receive text messages from Sons of Thunder LLC about your current or scheduled work — scheduling, job updates, and service confirmations. We do not send marketing or solicitation messages.

  • Message Frequency: Varies based on your scheduled service.

  • Message & Data Rates: May apply, depending on your carrier and plan.

  • Opt-Out (STOP): Reply STOP to any message, or call 573-286-4333, to stop receiving texts at any time.

  • Help (HELP): Reply HELP to any message, or call 573-286-4333, for assistance or more information about our texting program.

  • Re-Subscribe: If you've opted out and want to resume receiving texts, call 573-286-4333 to opt back in.

  • Customer Support: For any questions about your service or our text messaging program, contact us at 573-286-4333 or jim@sonsofthunder.biz.

Carriers are not liable for delayed or undelivered messages.

3. Service Providers

Our service providers include owner-operators, teams, or referral agencies, depending on the business. All providers are vetted and held accountable for their work to ensure high standards of service and professionalism.

4. Right to Refuse Service

We reserve the right to deny or terminate service for safety concerns, inappropriate or uncomfortable situations, hazardous conditions, or if utilities (electricity, water) are disconnected. If a provider feels unsafe or the environment is unsuitable, they may leave the site, and our cancellation policy will apply.

5. Safety and Preparation

Please ensure the service area is accessible and prepared for work. If moving heavy items or accessing hard-to-reach areas is required, arrange this ahead of time.

6. Pets and Animals

We're happy to work around pets. For the safety of pets and providers, if a pet presents a risk or behaves aggressively, the provider may leave the site — our cancellation policy will apply.

7. Service Fees

Quoted prices assume standard conditions. If the actual site differs from expectations (additional work needed, more difficult conditions), the provider will contact you to discuss price adjustments.

8. Payments

Payment is due upon completion, unless otherwise specified. We may place a hold on your card 24 hours before the booking to confirm funds are available; payment is charged after service completion.

9. Refund Policy

We do not offer refunds. If there's an error in the service provided, contact us within 24 hours and we'll correct the issue at no additional charge.

10. Cancellation Policy

A minimum of 24 hours' notice is required for cancellations or rescheduling. Insufficient notice or inability to access the site results in a cancellation fee equal to the full service value.

11. Liability and Breakage

We take care to avoid damage during service but are not liable for damage from normal wear and tear, improper installation, or unlisted fragile items. Providers carry insurance for damages they cause.

12. Access to the Service Location

Ensure the location is accessible on the scheduled day. If we can't reach you within 30 minutes of the provider's arrival, service will be skipped and the full fee charged.

13. Non-Solicitation of Service Providers

By booking, you agree not to directly hire our service providers or employees for similar services within one year of their engagement with you.

14. Governing Law

Claims arising from this agreement are governed by the laws of the state or province where services are provided, without regard to conflict-of-law provisions.

15. Changes to These Terms

We may modify these Terms at any time. Changes are effective immediately upon posting.